Outsourcing 3.0

THE HIGHEST FORM OF OUTSOURCING

OUTSOURCING 3.0

OUTPERFORM OUTPROFIT

THE CONTENT of OUTSOURCING 3.0

What can you expect from this book?

Anyone can outsource. You can hire a man off the street and ask him to outsource any service in your company for you.

All he has to do is ask for three quotes, see which one is lowest priced, see which way you are leaning, and sign on your behalf whatever contract is put in front on him.

Obviously, this is not good outsourcing. And, in no way is it even close to best practice.

The gap between outsourcing well, outsourcing well enough, and just outsourcing is vast. It can
make or break your company - as we have seen in hundreds of cases that we have worked on.

With sufficient experience most people do get to the stage of outsourcing well enough relatively
quickly. Yet there remains a vast gap to cover as shown in the table below.

Content

There are a few 'buzz words' in the table above which I will soon explain with simple examples.

Think of outsourcing as a journey.

In the first stage most companies merely look for someone to do the job cheaply because they have access to cheap labour, or some other cheaper input.

Perhaps your company has to pay union wages, and your cleaner does not. Perhaps your contract manufacturers in China pay lower wages to assembly line workers. The list goes on.

In the second stage, it is not just about the cost any more.

It is also the case that your outsource service providers has specialised in something which is not your core competence - such as IT, or logistics, or call centres.

In the third stage, you actively engage with the vendor to co-develop capabilities that neither of your two companies possess individually.

That is the holy grail of outsourcing - rarely encountered, but highly profitable.

Look at the figure below that illustrates this concept:

OUTSOURCING

In short, this book will show you how to outsource well.
More importantly, it will show you when to outsource,
and when not to outsource.

Soft cover

Black & white

Soft cover

Black & white

Soft cover

Black & white

Soft cover

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ABOUT THE AUTHOR

VIVEK SOOD

Today, Vivek and his partners are among 20-30 people on the planet earth who have this deep understanding of supply chain systems, practices and tools. CEOs, COOs, executives and Boards call them in most challenging situations once they know the full potential of supply chain based transformations. Following are key milestones in Vivek's journey:

  1.  Started in 1983 as a merchant navy cadet at 18 years age, worked his way to qualify as a Captain – qualified to take command of any merchant ship, worldwide.
  2. Earned a top tier MBA from UNSW at the top of his class.
  3. Joined highly regarded strategy consulting firm Booz Allen & Hamilton, consulting to the CEOs, Boards and senior management of global corporations within Australia.
  4. To learn and specialise in supply chain – against all odds, sought out the co-inventor of supply chain in Germany and convinced him to be a partner in his firm, GLOBAL SUPPLY CHAIN GROUP, launched in January 2000.
  5. More than 500 successful blue chip projects with high impact business transformations in large corporations using the full power of SUPPLY CHAIN MANAGEMENT.
  6. 4 Seminal and path breaking business books IN SUPPLY CHAIN MANAGEMENT – these are available in bookstores and universities and libraries worldwide.
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