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A very practical guide not only for framing the key decisions around outsourcing but also for implementing data-driven, manageable, and transparent solutions. Full of rich examples—of both good and bad outsourcing decisions—this text does a masterful job of infusing best practices with common sense and easy-to-use metrics for success. Every chief procurement officer should have a copy of this on his/her shelf!
As Chief Procurement officer I know both - the power, as well as the danger of outsourcing. The power comes from doing it well, and the dangers lurk if you don't DO IT WELL The key strength of this books is outline both of these elements and outline a sound approach to make the decision as well as doing it well.
AS a former partner at Accenture and Booz Allen I have seen and created outsourcing deals of every shape and FORM imaginable. Outsourcing is now so ubiquitous that most people even do not realize how embredded it has become in the business world. This book has a lot of insight and practical wisdom on outsourcing that the readers will find useful in their day-to-day lives. If even a single idea from this book can make your outsourcing arrangement successful for both parties you'll be a huge fan of Vivek Sood!